Frequently Asked Questions

Check-in is at 4:00 pm, and check-out is at 10:00 am. We offer early check-in for an additional $35 that can be added to your reservation upon booking. This allows you to check in two hours early, at 2:00 pm. We also offer late check-out for an additional $35 that allows you to check out two hours late, at 12:00 pm. Early check-ins and late check-outs are available on a limited basis.

We offer three different types of homes at Creekside Hideaway: Cabins, Creekside Cabins, and Cottages. Our cabins are tiny homes that sleep up to 6 guests. These homes have two queen beds and twin bunk beds, full living room, kitchen, bathroom, outdoor fire-pit and furnished patio deck. Our creekside cabins are also tiny homes that sleep up to 4 guests. These homes have one queen bed, twin bunk beds, living room, kitchen, bathroom, outdoor fire-pit and furnished patio deck. Our cottages are larger style homes that vary in size, sleeping from 4-12 guests. Each cottage home has a full kitchen, living room, furnished patio deck and outdoor fireplace.

Creekside Hideaway is approximately 14 Acres. The property is gated and private to guests only. The land is adorned with a two acre fishing pond, two flowing creeks, walkways and bridges, surrounding hills & mountains, and lots of greenery. There is plenty to see and explore right outside your front door.

We do offer some dog-friendly rentals to accommodate our guests traveling with their dogs. Our dog friendly cabins include Dogwood Cabin, Hickory Cabin, and Ivy Cabin. We charge a $100 non-refundable pet fee for the first dog and an additional $75 fee for a second dog. We allow one dog up to 50 pounds or two dogs up to 60 pounds. Violation of the weight policy will result in an additional $250 fee. Dogs are not allowed on the furniture and must be in a crate if left alone. No cats allowed. Additional cleaning fees may apply if excessive hair or damage is found.

Smoking is NOT permitted in any rental home on the property. Guests caught smoking inside any home will be fined $200 in cleaning fees.

As Creekside Hideaway borders the Smoky Mountain National Park, it is common to see many kinds of wildlife such as bears, turkeys, snakes, coyotes, and more on the property.

Be aware of your surroundings as well as your children's surroundings at all times. DO NOT leave trash or food outside, on the porch, or in your vehicle, and always lock your car so animals can not access your personal belongings.

Creekside Hideaway provides trash dumpsters near each entrance for your convenience. Each house will include trash bags and we ask each guest to throw their trash out when needed in those convenient dumpster locations. Do not leave unattended or dispose of any trash other then in our near proof dumpsters.

To purchase firewood, lighter fluid, or charcoal for the outdoor barbecues, go to the “Shed” page at the top of this web page to make your purchase. Once purchased, you will receive an email with instructions to pick up your supplies at the Creekside Shed near the walking bridges on the property. You must have an access code to enter the shed, and please be sure to only take what you paid for, and lock the door on your way out.

We are a small privately owned property. We have a strict cancellation policy. Cancellations at least 30 days before check-in will receive a full refund minus a 10% admin fee. Cancellations between 29 - 15 days before check-in will only receive 50% refund of the total reservation cost. Cancellations between 14 - 0 days before check-in, 100% of the reservation cost will not be refunded. Cancellations made within 24 hours of booking your stay, will receive a full refund minus a 10% admin fee.

Yes! Fishing is allowed for guests on the property only. Fishing is catch and release ONLY. No fishing license is required. No fishing on the boat dock or near the hot tub boats. No fishing is allowed during the hot tub boat rentals. The pond is naturally stocked with plenty of bass and bluegill, and there is trout in the creeks.

A hot tug boat is a motorized floating, wood-fired hot tub! The boats were imported from the Netherlands, and Creekside is one of the few places in the U.S. that you can experience them. The boat seats 6 people comfortably and heats up to 105 degrees with a wood-fired oven. Boat rentals are exclusive to guests at Creekside Hideaway, and must be reserved in advance under the Hot Tugs tab. The boats are available only on specific days of the week, so be sure to check the calendar before booking your stay and your boat.

You must be at least 23 years old to rent our cabins

Due to the small square footage and narrow doorways of our tiny homes, our homes are unable to accommodate wheelchairs. Our community consists of nineteen tiny homes, that are all on raised foundations, therefore, require a staircase of around 4-6 steps to get up to the front door. Our cottages are very old, existing homes, that have been renovated with narrow doorways as well. We are considering building wheelchair accessible cabins in the future to accommodate all our guests needs.

For safety reasons, we do not allow fishing while inside the hot tub boats. You can fish the pond from the edge, catch and release only! The pond is naturally stocked with native bass, bluegill, and trout. No fishing from the hot tub boat dock please.

Unfortunately, swimming is not allowed in the pond.

We require a two-night minimum stay to rent our cabins.

McGhee Tyson Airport in Alcoa, TN (Near Knoxville) is just an hour and a half drive away from Creekside Hideaway in Gatlinburg, TN.

Try out our map feature! This is a great way to search for multiple cabins next to each other. The map will highlight the available cabins for your dates!

If you are interested in renting the either half of the property or the entire property, please fill out our contact form with the dates you are interested in, how many people/families in your group. We will get back to you promptly with information on how to proceed with booking!

Creekside Hideaway Map

Creekside Hideaway is located 25 minutes from downtown Gatlinburg and Anakeesta amusement park, and 35 minutes from the Pigeon Forge area and Dollywood

Guests are able to change their reservation date to a new set of dates with at least 21 days notice before their reservation. Price differences may apply based on dates chosen due to our dynamic pricing. Guests agree that once reservation dates have been changed, they forego the cancellation policy and refunds are no longer available.

Creekside Hideaway is located at 4175 Old Webb Creek Road Gatlinburg, TN 37738. We are right off the east parkway, a main highway through the Smokies. Access to the property is simple and easy, there are no hills to drive up, just turn right off the main road. The roads on the property are gravel and easy to drive on. We have two separate entrances to the property depending on which home you are staying in, so pay attention to your check-in instructions for smooth and easy arrival.

Unfortunately, we do not permit full size RV's or Trailers on the property at this time. We have gravel roads with many rocks lining our roads. This makes it hard for wide turns on the property. However, if you are interested in bringing a small trailer up to 20 feet for towing cars or motorcycles, please reach out via the contact form for information on select homes available to accommodate this request.